Convert leads & resolve
issues with a 24/7 support
line
Voiceable is purpose-built to automate customer service for retail & e-commerce. Powered by AI and humans, it works seamlessly with phone lines & systems to handle orders, inquiries, and support - 24/7, day or night.
Order #12345 - Delivery status
Loved by users: 4.8 / 5.0
Trusted by Retailers & E-commerces
Integrates with your stack
Good morning! I need to update my shipping address for my account and also check the status of my recent order.
Good morning Emma! I can help with both. I can see your recent order is currently being prepared for shipment. For updating your shipping address, I'll need your new address details. I can update that in your account right now. What's the new address you'd like to use?
Actions
Documents
Features
Instant Response
Responds 24/7 like a human to everyday customer questions like order status, payment, and product details. Voiceable pulls answers from your knowledge base, logs every interaction, and leaves staff free for higher-value work.
Takes Action
Prospects book appointments in a single tap. Voiceable syncs with your calendar, sends confirmations and reminders, and follows up automatically, so no lead falls through the cracks.
Resolves Issue
Real-time triage diagnoses issues, prioritizes them, and routes them to the right team before the phone even stops ringing -- cutting out voicemail ping-pong and guesswork.
Real calls happening right now...
Upgrade your robo menu to
an Operator that's more human
Voiceable handles each issue uniquely based on the user and scenario. It greets by name, recalls previous issues, and follows up until each case is resolved.
Personalized Outreach
Greets customers by name, recalls last orders, and tailors replies to order history and product details.
Localized Responses
Speaks the customer's language, references local regulations, and adjusts time zones automatically.
Warm Transfers
Seamlessly hand live calls from the AI Voiceable to your team, no dropped context, no repeating details.
Never miss another ring
Stress free, Voiceable answers every phone call & message. Automatically responding, handling, routing, and escalating based on the scenario...
I'm having trouble accessing my account. Can someone help me resolve this?
Voiceable is your...
Customer Support & Order Management Agent
Handle every customer inquiry, order tracking request, and support issue across phone, so your team can focus on growing your business
24/7 Customer Support
Instant responses to product questions, order status, shipping inquiries, and returns, deflecting FAQs and boosting satisfaction without adding headcount.
Automated Order Management
Handle returns, exchanges, refunds, and inventory inquiries automatically. Process requests, update order status, and keep customers informed every step of the way.
Requests Handled
AI meets human
Voiceable is designed to enhance team productivity by eliminating the manual and repetitive tasks, so you can focus on providing a more personal high-touch experience.
Safeguards & Guardrails
When Voiceable encounters uncertainty, it proactively flags the issue and waits for human guidance.
User Powered
Voiceable identifies the optimal next steps and waits for user approval before executing irreversible actions.
Call Recording
Every conversation is automatically captured, transcribed, and indexed so you can search, audit, & iterate.
Test Before Launch
Run real-world simulations to stress-test workflows and fix gaps before tenants ever pick up the phone.
Connects and
compliments your
existing stack
Voiceable is designed to easily integrate and enhance your current software stack. Free your data with no API keys, lock-ins or data silos.
Voice Agent
Staff your phone line with an agent available 24/7 in any language